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• Processing Time: Orders are usually dispatched within 2–3 business days.

• UK Delivery: Estimated delivery within 3–5 business days after dispatch.

• International Delivery (Outside UK & Europe): Estimated delivery within 7–14 business days, depending on destination and customs.

• Packaging: All porcelain items are carefully wrapped and packed to ensure they arrive safely.

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Returns

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• I accept returns if the item is returned in the same condition as when it was delivered.

• Buyers are responsible for return shipping costs, unless the item arrives damaged or faulty.

• Please contact me within 14 days of delivery if you wish to return or exchange an item.

 

Holiday Notice

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​If we are away, shipping will be paused until we return. Any orders placed during this time will be dispatched as soon as possible once we are back.
You’ll receive a notification when your order is placed, so you’ll know it’s been received and will be shipped as soon as I’m available.